“Funny is funny. Good coder is good coder. These are true things. But it’s easy to forget that not everyone gets to get judged on these criteria, and only these... Read More...
When 100 percent of your time is dedicated to making your business successful, it’s not easy to give your most important employee -- a.k.a. you -- all the atten... Read More...
You don't need to be a Zen master to turn a complaint into a win for your company. Here's what your employees should know about handling dissatisfied customers.... Read More...