Dispelling 4 Myths Of User Experience Research At Startups
Research doesn’t have to be expensive or time-consuming. Here are ways to do it cheaply and efficiently. By Beth Lingard (User Experience Research Manager, ModCloth)
About 7 years ago, the CEO of a small startup I was working for dropped Steve Krug’s book “Don’t Make Me Think” on my desk and said, “Beth, you’re going to start doing usability testing for us.”
“Sure... What’s usability testing?” I cautiously responded.
“Read the book,” he said. And thus, started my career in user experience research.
In the 5+ years at this startup, I held many positions
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I had been on the
The
Jen O'Neal (Co-Founder & CEO, Tripping)
Jen co-founded