How to Find Out What Your Customers REALLY Want

No market research budget? No problem. By Stephanie McLean (Founder, Trendy Treat) What does your customer want? The answer to this is arguably the million dollar question for every entrepreneur. Entrepreneurs are generally in the business of solving a customer’s...

Why Engineers Should Interact With Customers From Day One

Involving engineers in customer support is invaluable to solving problems fast. By Laura Behrens Wu (Founder & CEO, Shippo) This is part seven of a series from one of our How To Conference speakers. Laura Behrens Wu spoke on our panel How to Create Value with the...