By Jennifer Toney (Founder & CEO, WeMakeItSafer) When Cass asked if I would be willing to write a post for FailCon, I was honored and pleased to oblige. WeMakeItSafer was part of the very first FailCon demo pit. Back then, we weren’t much more than an idea. I...
By Jennifer Toney (Founder & CEO, WeMakeItSafer) Thousands of products, accounting for hundreds-of-millions of individual items, are recalled each year for safety defects; yet, historically, only about 20% are ever returned or fixed. Most people simply do not...