Why it Doesn't Pay to Keep Your Customers Waiting

Why it Doesn't Pay to Keep Your Customers Waiting

The obvious and economical reasons to reduce your email turnaround time. By Laura Behrens Wu (Founder & CEO, Shippo) This is part five of a series from one of our How To Conference speakers. Laura Behrens Wu spoke on our panel How to Create Value with the...

Use Your Lunch Hour to Grow Personally and Professionally

The days of investing in a “power lunch” aren’t gone — they’ve just changed. By Mary Ray (Co-founder & COO, MyHealthTeams) This post originally appeared on Startup Collective. A couple of years ago, NPR did a piece on the origin of the power lunch. In short, the...
Get Big Things Done as an Empathetic Entrepreneur

Get Big Things Done as an Empathetic Entrepreneur

In this book excerpt, Erica Dhawan explains why being genuinely empathetic will help you both in business and in life. By Erica Dhawan (Author) This post originally appeared on Startup Collective. In my new book Get Big Things Done: The Power of Connectional...