The problem is not so much whether entrepreneurs do the work themselves or have someone else do it for them: it’s whether they’re really, truly capable of listening to the outcome even when it doesn’t agree with their vision of the world. By Ellen...
By Ellen Beldner (Director of User Experience, Groupon) A/B testing is useful, important and a valuable part of the software production process. Note that I didn’t say part of the “design” process. You can use A/B testing to compare two radically...
By Ellen Beldner (Director of User Experience, Groupon) While on the London Underground I saw a poster advertising Potiche, a movie starring Catherine Deneuve, who I think is the bees’ knees. I made a note to myself to research it when I got back to WiFi. Back...