6 Ways to Manage Incoming Phone Calls and Get More Done

6 Ways to Manage Incoming Phone Calls and Get More Done

Is your cell phone hindering your productivity? By Kayla Matthews (Productivity Writer) Phones are double-edged swords (Well, not literally). On the one hand, your phone facilitates real-time communication between you and the person on the other end. On the other...
Why it Doesn't Pay to Keep Your Customers Waiting

Why it Doesn't Pay to Keep Your Customers Waiting

The obvious and economical reasons to reduce your email turnaround time. By Laura Behrens Wu (Founder & CEO, Shippo) This is part five of a series from one of our How To Conference speakers. Laura Behrens Wu spoke on our panel How to Create Value with the...