3 Strategies to Bring in Repeat Customers

Who doesn’t want royal, repeat customers? By Danielle Brown (VP of Marketing, Points) Nearly every company depends on repeat business. Getting customers to visit your business or site once is great. But getting them to come back again and again is critical....

Don't Listen to Your Users

If you invest in growth before you have retention, you’re renting users, not acquiring them. By Gillian Morris (Co-founder & CEO, Hitlist) This post originally appeared on Medium. Gillian’s startup Hitlist was the People’s Choice Award Winner at our...
Don’t Listen to Your Users

Don’t Listen to Your Users

If you invest in growth before you have retention, you’re renting users, not acquiring them. By Gillian Morris (Co-founder & CEO, Hitlist) This post originally appeared on Medium. Gillian’s startup Hitlist was the People’s Choice Award Winner at our...

Authenticity and Empathy are Our Roots

What it means to go the extra mile for your customers. By Laura Behrens Wu (Founder & CEO, Shippo) This is part three of a series from one of our How To Conference speakers. Laura Behrens Wu spoke on our panel How to Create Value with the Right Business...

How Live Chat Become a Gold Mine for #SeedStage Learning

Something can always be learned from a little experiment. And sometimes, that something is huge.  By Laura Behrens Wu (Founder & CEO, Shippo) This is part two of a series from one of our How To Conference speakers. Laura Behrens Wu spoke on our panel How to Create...